SIGNED BY LS
ONLINE STORE POLICY
Store Policies
The general information and content on this website (www.signedbyls.com/) provided by Signed by LS (Company) are provided “AS IS” without any representations or warranties of any kind, express or implied. All of the information on this website, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Company does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not or no longer accurate or complete.
PRODUCT AVAILABILITY; PRICES; ORDERS:
All purchases through our website are subject to product availability. We may limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, or jurisdiction. Prices for our products are subject to change, at Company’s discretion. Unless otherwise indicated, prices displayed on our website are quoted in U.S. dollars and are exclusive of shipping charges. We do not charge, and you are solely responsible, for taxes and duties of any sort, except that we collect and remit Tennessee sales tax for Tennessee residents. We reserve the right, in our sole discretion, to refuse orders. In addition, if we believe an order is false or fraudulent, we reserve the right to inform the relevant authorities.
PAYMENT METHODS
For online orders, we accept payment by Stripe. Stripe is subject to their own terms of use. If a payment is not successfully settled due to invalid payment method, declined credit, expiration, insufficient funds or otherwise, we reserve the right to cancel your order. Orders are shipped only after receipt of full payment. For certain payment methods, you may be charged a processing fee, foreign exchange/ translation fee (international orders) or other fees; you are solely responsible for the payment of any such fees. Company is not responsible for any charges, errors or losses that may result from any payment method used by you for the purchase of our products.
COUPONS:
Coupon codes cannot be combined with any other coupon code, or any other promotional or wholesale discount.
SHIPPING:
We generally ship all items within 3 or 4 business days of our receipt and acceptance of an order. If there is a delay affecting our ability to ship generally, we will attempt to conspicuously post that fact on this site. We ship through U.S. Postal Service. We fill domestic orders via U.S. Postal Service priority mail, which generally results in delivery within 2 to 3 days. Company may require a signature at delivery for all orders with a value of $350 or more. Unless otherwise expressly agreed in writing, Time is not of the essence, and any delivery date requested or provided is an estimate only. Company is not responsible for delays or for non-performance resulting from causes beyond its reasonable control, including acts of any government. All international sales are subject to all applicable U.S. and foreign export controls, and by placing an order through this website, you affirm that you will comply with all applicable export controls and regulations. You will be the importer or exporter of record and are responsible for all required licenses, permits, and authorizations. Customs and import duties, which vary from country to country, may apply to international sales and are the responsibility of the recipient of your order.
LOST PACKAGES:
If a package gets lost in transit, Company will not be responsible if the tracking information says the package was “delivered,” which means U.S. Postal Service or the courier service successfully delivered the package to the specified address.
PACKAGE SENT TO WRONG ADDRESS:
If a package is sent to the wrong address, and the incorrect address was provided online by a customer, then the customer is responsible for the cost of re-shipping the item. We will re-ship the order once the original package has been returned to us. When ordering make sure your shipping address is accurate, as making any mistake could significantly delay the delivery. We print our shipping labels directly from the information you provide.
PRODUCT DEFECTS & DAMAGED PACKAGES:
We allow three days from the date of delivery to notify us if there is any type of defect with a product or if the package it was in was damaged in transit. If we aren’t notified of defects or damages within the three-day window, it is understood that the package and products were in good condition upon delivery.
RETURNS/REFUNDS:
We do not issue refunds. We do not take returns based on style preference. If a product has been damaged during shipping, Company will replace the damaged products after we receive the damaged product.
Should you feel the need to do so, you have 7 calendar days from the date of purchase to initiate the process. Please contact us at (731) 608-5641 or [email protected] and one of our Team Members would be happy to assist you.
Limited to one exchange per customer. We typically process approved return/refund requests within 2-3 business days after we receive your returned product. You will be responsible for shipping to our correct address. If you are shipping a return over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
ONLINE STORE POLICY
Store Policies
The general information and content on this website (www.signedbyls.com/) provided by Signed by LS (Company) are provided “AS IS” without any representations or warranties of any kind, express or implied. All of the information on this website, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Company does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not or no longer accurate or complete.
PRODUCT AVAILABILITY; PRICES; ORDERS:
All purchases through our website are subject to product availability. We may limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, or jurisdiction. Prices for our products are subject to change, at Company’s discretion. Unless otherwise indicated, prices displayed on our website are quoted in U.S. dollars and are exclusive of shipping charges. We do not charge, and you are solely responsible, for taxes and duties of any sort, except that we collect and remit Tennessee sales tax for Tennessee residents. We reserve the right, in our sole discretion, to refuse orders. In addition, if we believe an order is false or fraudulent, we reserve the right to inform the relevant authorities.
PAYMENT METHODS
For online orders, we accept payment by Stripe. Stripe is subject to their own terms of use. If a payment is not successfully settled due to invalid payment method, declined credit, expiration, insufficient funds or otherwise, we reserve the right to cancel your order. Orders are shipped only after receipt of full payment. For certain payment methods, you may be charged a processing fee, foreign exchange/ translation fee (international orders) or other fees; you are solely responsible for the payment of any such fees. Company is not responsible for any charges, errors or losses that may result from any payment method used by you for the purchase of our products.
COUPONS:
Coupon codes cannot be combined with any other coupon code, or any other promotional or wholesale discount.
SHIPPING:
We generally ship all items within 3 or 4 business days of our receipt and acceptance of an order. If there is a delay affecting our ability to ship generally, we will attempt to conspicuously post that fact on this site. We ship through U.S. Postal Service. We fill domestic orders via U.S. Postal Service priority mail, which generally results in delivery within 2 to 3 days. Company may require a signature at delivery for all orders with a value of $350 or more. Unless otherwise expressly agreed in writing, Time is not of the essence, and any delivery date requested or provided is an estimate only. Company is not responsible for delays or for non-performance resulting from causes beyond its reasonable control, including acts of any government. All international sales are subject to all applicable U.S. and foreign export controls, and by placing an order through this website, you affirm that you will comply with all applicable export controls and regulations. You will be the importer or exporter of record and are responsible for all required licenses, permits, and authorizations. Customs and import duties, which vary from country to country, may apply to international sales and are the responsibility of the recipient of your order.
LOST PACKAGES:
If a package gets lost in transit, Company will not be responsible if the tracking information says the package was “delivered,” which means U.S. Postal Service or the courier service successfully delivered the package to the specified address.
PACKAGE SENT TO WRONG ADDRESS:
If a package is sent to the wrong address, and the incorrect address was provided online by a customer, then the customer is responsible for the cost of re-shipping the item. We will re-ship the order once the original package has been returned to us. When ordering make sure your shipping address is accurate, as making any mistake could significantly delay the delivery. We print our shipping labels directly from the information you provide.
PRODUCT DEFECTS & DAMAGED PACKAGES:
We allow three days from the date of delivery to notify us if there is any type of defect with a product or if the package it was in was damaged in transit. If we aren’t notified of defects or damages within the three-day window, it is understood that the package and products were in good condition upon delivery.
RETURNS/REFUNDS:
We do not issue refunds. We do not take returns based on style preference. If a product has been damaged during shipping, Company will replace the damaged products after we receive the damaged product.
Should you feel the need to do so, you have 7 calendar days from the date of purchase to initiate the process. Please contact us at (731) 608-5641 or [email protected] and one of our Team Members would be happy to assist you.
Limited to one exchange per customer. We typically process approved return/refund requests within 2-3 business days after we receive your returned product. You will be responsible for shipping to our correct address. If you are shipping a return over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.